Privacy Policy

This Privacy Policy explains how Mercato Agricolo Digitale by Rebel Grains (MAD) collects, uses, and protects personal information when you use our website and services. We buy and sell directly, providing a real price of the rice market. Our platform connects rice farmers and rice mills indirectly by displaying products. Buyers can view these products and, after purchase, arrange shipping directly with the farmer. We do not operate as a direct marketplace between farmers and buyers.

1. Information We Collect

We may collect the following types of personal data when you interact with our website or services:

Account and contact details: name, company name, email address, phone number.
Business information: role, company you represent.
Technical information: IP address, browser type, operating system, date and time of access, pages visited.
Cookies and usage data: to improve website functionality and user experience.

We do not collect or store payment details, as all shipping and payment arrangements are made directly between the buyer and the farmer.

2. How We Use Your Information

We use the information we collect to:

Provide access to our platform and display available products.
Manage and maintain user accounts.
Communicate with you regarding inquiries, updates, or support.
Improve our website, services, and user experience.
Comply with legal obligations.

3. Sharing of Data

We do not sell or rent your personal data. We may share limited information with:

Service providers who help us operate our website (e.g., hosting, analytics).
Legal authorities, if required by law.

Buyers and farmers may exchange contact details directly to arrange shipping, but this is outside of our platform’s responsibility.

4. International Transfers

If your data is transferred outside your country, we will ensure appropriate safeguards are in place to protect it.

5. Data Retention

We keep personal data only as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Restrict or object to processing.
Withdraw consent at any time.
File a complaint with a data protection authority.

To exercise these rights, contact us at sales@mercatoagricolodigitale.shop.

7. Security

We use technical and organizational measures (such as HTTPS encryption) to protect your personal data. However, no system is completely secure, and we encourage you to take precautions when sharing information online.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Mercato Agricolo Digitale by Rebel Grains
Email: sales@mercatoagricolodigitale.shop
Phone: +39 3520 544 768